Legal
Privacy Policy
Last updated: 11 November 2026
This website does not run a contact form and does not operate any account system. The only way to contact us through the site is via WhatsApp. This policy explains how Haki Systems handles information you choose to send us through that conversation.
Information we collect
When you message us on WhatsApp, we see the information WhatsApp provides for that conversation (such as your phone number and display name) and whatever you choose to tell us, such as your name, organisation, role and the business challenge you want to discuss.
We do not ask for, and you should not submit, passwords, API keys, credentials, private keys or confidential documents over WhatsApp.
Why we collect it and how we use it
We use the information from our WhatsApp conversation with you to respond, arrange a consultation and, where appropriate, prepare a proposal or scope for a project. We do not sell your information or use it for unrelated marketing purposes.
WhatsApp is operated by WhatsApp LLC / Meta, not by Haki Systems. Messages you send us are also subject to WhatsApp's own privacy policy and terms, which govern how WhatsApp transmits and secures message content.
Retention
We retain WhatsApp correspondence for up to 24 months after our last meaningful contact, unless a longer retention period is required for an ongoing engagement or by law.
Your rights and contacting us
You may ask us to access, correct or delete the information you have shared with us by messaging us on WhatsApp.